Privacy Policy

Last updated: March 2025 | Language: English | Applies to: airelo-info.site

This Privacy Policy explains how AireloBase ("AireloBase", "we", "us", "our"), operating at airelo-info.site, collects, uses, stores, and protects personal data. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

AireloBase is an independent information service based at 33 Princes Street, Edinburgh EH2 2BY, United Kingdom. We are the data controller for personal data collected through this website. Contact us at [email protected] for any privacy-related enquiries.

2. What Data We Collect

We collect the following categories of personal data:

• Contact information: Name and email address, submitted voluntarily via our contact form.
• Message content: The content of enquiries submitted via our contact form.
• Technical data: We do not collect IP addresses, browser fingerprints, or device identifiers. We do not use analytics software.
• Cookies and localStorage: We store a single localStorage item (cookieConsent_airelo-info.site) to record your consent preference. No tracking cookies are used.

3. How We Use Your Data

We use personal data solely for the following purposes:

• To respond to enquiries submitted via our contact form.
• To improve our information services based on the types of questions we receive (in aggregate, without identifying individuals).
• To comply with legal obligations.

We do not use personal data for marketing, profiling, or automated decision-making.

4. Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: When you submit a contact form, you consent to us using your data to respond to your enquiry.
• Legitimate interests: We have a legitimate interest in maintaining records of enquiries for quality assurance purposes.
• Legal obligation: We may process data to comply with legal requirements.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share data in the following limited circumstances:

• With email service providers used to receive and respond to enquiries (data processors acting on our behalf).
• With law enforcement or regulatory authorities if required by law.

6. Data Retention

We retain personal data for the following periods:

• Contact form submissions: 12 months from the date of submission, after which data is securely deleted.
• Consent records: Until you withdraw consent or request deletion.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your personal data.
• Right to restriction: Request that we restrict processing of your data.
• Right to data portability: Request your data in a portable format.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Withdraw consent at any time without affecting prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies and localStorage

This website does not use tracking cookies or third-party analytics. We use browser localStorage solely to store your cookie consent preference (key: cookieConsent_airelo-info.site). This data is stored on your device and is not transmitted to our servers. You can clear localStorage at any time via your browser settings.

9. Contact Form

Our contact form collects your name, email address, and message. This data is transmitted to us via email (subject: "Inquiry from airelo-info.site"). We do not store form submissions on our website's servers. The form includes a mandatory privacy policy consent checkbox.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of this website after changes constitutes acceptance of the updated policy.

11. Complaints to the Regulator

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. Visit ico.org.uk for more information.